Tuesday, November 19, 2013

Raise the Bar: An Action-Based Method for Maximum Customer Reactions

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See Raise the Bar: An Action-Based Method for Maximum Customer Reactions



Product Description:

If there’s anyone who can prevent a bar or restaurant from going belly up, it’s Jon Taffer.  Widely considered the greatest authority in the food and beverage, hotel, and hospitality industries, he runs the biggest trade show in the business and has turned around nearly 1,000 bars and at least that many restaurants. As host and co-producer of Spike TV’s Bar Rescue, a documentary-style series, Taffer gives struggling bars one last chance to succeed with a mixture of business acumen and tough love. Now he’s offering his no-nonsense strategy for eliciting just the right emotional react



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